> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bloomup.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if my appointment is not in my BloomUp agenda?

# What if my appointment is not in my BloomUp agenda?

What a pity that your appointment has not been saved in your BloomUp agenda. Don't worry, you can easily solve this by scheduling a new consultation. Follow the steps below and before you know it the consultation will be in your agenda.

## Step by step guide

1. Go to the BloomUp desktop app (https://app.bloomup.org/login) and log in with your account
2. On the left side of your screen, press the “match” button in the navigation
3. Fill in your details and make a new appointment with one of our professionals

If you still experience problems or have questions, you can always reach us at [support@bloomup.org](mailto:support@bloomup.org). We are happy to help you!