• How can I reschedule or cancel my appointment?

  How can I reschedule or cancel my appointment? If you would like to cancel or reschedule your appointment, please contact your professional. This can be done via the email address available via the platform. This way you can move or cancel an appointment together. Step by step guide Go to https://app.bloomup.org/login Log in to your account by entering your email address and password Go to the consultation page (https://app.bloomup.org/home/consultations) Click on the appointFew readers

• How do I know if my appointment has been confirmed?

  How do I know if my appointment has been confirmed? You will always receive a confirmation via email when your consultation has been confirmed by the professional. Have you not received a confirmation email yet? Be sure to check your spam folder. Have you still not received a confirmation email two days before the scheduled appointment? Send us an email at support@bloomup.org and we will look into it for you.Few readers

• What if my appointment is not in my BloomUp agenda?

  What if my appointment is not in my BloomUp agenda? What a pity that your appointment has not been saved in your BloomUp agenda. Don't worry, you can easily solve this by scheduling a new consultation. Follow the steps below and before you know it the consultation will be in your agenda. Step by step guide Go to the BloomUp desktop app (https://app.bloomup.org/login) and log in with your account On the left side of your screen, press the “match” button in the navigation Fill inFew readers

• What if I'm located in a different time zone?

  What if I'm located in a different time zone? At BloomUp, we adapt to your needs, including your location and timezone. When you log in to the platform, you will be able to book an appointment that reflects your time zone. The professional will see the booked appointment in their own time zone, so you don't have to worry about it 🙂Few readers